The traditional utility model must evolve to keep pace with new technologies, environmental priorities, regulatory pressures and changing stakeholder expectations. An evolving customer/utility paradigm is an added concern in electric utility leaders’ already full basket.
The electric utility of the future (Utility 2.0) will be characterized by a willingness to engage with multiple stakeholders across different platforms. <–Tweet this! They will also take a proactive stance as it relates to distributed generation and grid innovation, viewing the decentralized model as an opportunity to provide services to and generate revenue from a variety of sources.
These utilities also recognize the value of smart and connected cities, economies, and marketplaces. Getting there will require collaboration and the ability to take a frank look at the state of current assets and markets with an eye toward management, improvement, and efficiency.