New Next Generation 9-1-1 system in Oakland County, Michigan, benefits from Black & Veatch implementation | Black & Veatch

New Next Generation 9-1-1 system in Oakland County, Michigan, benefits from Black & Veatch implementation

Project will provide first responders with faster, more reliable public safety communication

Black & Veatch announced today it will continue its partnership with Oakland County, Michigan to implement its Next Generation 9-1-1 (NG9-1-1) system, which will provide improved 9-1-1 service with the capability to accept text, images, enhanced location data along with voice calls to the county’s public safety personnel. 

The new public safety network replaces an aging 9-1-1 infrastructure and enables public safety answering points (PSAPs) to receive 9-1-1 calls more quickly and dispatch Oakland County’s emergency first responders more effectively. The new system will link 21 PSAPs, further improving regional interoperability. The NG9-1-1 system is projected to be fully operational in 2017.

The project expands Black & Veatch’s relationship with Oakland County’s Courts and Law Enforcement Management Information System (CLEMIS). The company was selected to manage the new system’s procurement process in September 2014, including developing technical specifications based on National Emergency Number Association (NENA) i3 standards. Black & Veatch’s work on the system will now include full-service implementation support on the Emergency Services IP Network (ESInet) and NG9-1-1 applications to include vendor management, acceptance testing, training and cutover support.

“This project highlights a scalable, cost-effective integration that will provide long-term cost savings and more reliable service for Oakland County citizens,” said Chris Krafft, Vice President of Public Safety for Black & Veatch’s Telecommunications business.

“Most importantly, the new system will help first responders operate in a safer, more efficient manner.”

Chris Krafft, Vice President of Public Safety for Black & Veatch’s Telecommunications business 

As part of the new contract, Black & Veatch professionals will also conduct a land mobile radio (LMR) system infrastructure planning and development study to analyze the county's public safety communication needs, along with the current legacy LMR system and develop technical requirements for a new communication system roadmap for CLEMIS. The study is scheduled to be completed in September 2016.  

Editor's Notes:

  • In August 2015, Black & Veatch acquired public safety network specialists RCC Consultants, further enhancing their telecommunications public safety solutions. 
  • Black & Veatch professionals serve on the committees that set landmark NENA standards, which include the most comprehensive technical guidelines for Next Generation 9-1 1 systems to date.

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