Challenges and Opportunities to Implementing a Successful Program

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Overview

Jeff Stillman, a certified Asset Management professional at Black & Veatch and an Endorsed Assessor with the Institute of Asset Management, discusses:

How to Capture Opportunities

  • Prioritizing infrastructure replacement

  • Developing effective Capital Improvement Programs (CIPs)

  • Aligning existing programs and initiatives with Asset Management principles

  • Understanding strengths and weaknesses in overall service delivery

  • Tracking improvements according to plan, instead of building on uncoordinated efforts

How to Overcome Challenges

  • Insufficient data

  • Inadequate resources

  • Resistance to change

  • Operational silos

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