Principal Consultant, Analyst
Ms. Punches has 28 years of information technology experience with strong business, functional and technical knowledge on various platforms, systems and applications.
For the past 13 years, Ms. Punches worked primarily on Customer Information System (CIS) projects for electric, gas and water utility companies. She recently worked on Asset Management and Mobile Workforce Management systems. Her project experiences encompass the entire systems development life cycle, including requirements gathering, systems analysis and design, business processes development, system development, systems/integration testing, user acceptance testing, data conversion, implementation and post-production support. She has worked directly with the clients’ business groups in support capacity translating IT issues and solutions in business terminology, identifying business impacts and providing valuable recommendations from both IT and business perspectives.